Government of Jamaica

You are here

BSJ launches Client Services Programme for MSMEs


Article Archives
Mon
Tue
Wed
Thu
Fri
Sat
Sun
8
9
10
11
12
13
14
22
23
24
25
26
27
28
29
30
 
November 2021
 
  • (3/3) The meeting was held to further streamline the initiative which forms part of the HEART Trust’s existing trai… https://t.co/jKbVKW9Lzm Posted: 3 days 18 hours ago
  • (2/3) He said the HEART Trust will play a critical role, working with and other development partners to… https://t.co/NUjg0vgv0C Posted: 3 days 18 hours ago
  • (1/3) Senator the Hon. met with members of the , including Executive Director, Dr. Taneis… https://t.co/5D3lmlS5z6 Posted: 3 days 18 hours ago

Minister of Industry, Commerce, Agriculture and Fisheries Audley Shaw speaking during the virtual launch of the Bureau of Standards Jamaica's Client Services Programme last Wednesday, October 20, 2021. (Photo: JIS)

Above Body

 05 Nov 2021    admin   

In a bid to enhance the productivity and international competitiveness of micro, small and medium-sized enterprises (MSMEs), the Bureau of Standards Jamaica (BSJ) recently launched the Client Services Programme (CSP).

According to the BSJ, the programme forms part of its mandate to facilitate business development and trade. As such the public body will provide guidance to increase their capacity to produce consistent high-quality products and services; therefore, allowing them access to markets and deepen their reach in old markets.

“The Client Services Programme seeks to hand-hold and guide our MSMEs to understand, interpret and implement standards to grow their businesses. In alignment with our mission to support MSMEs, this guidance is free to all MSMEs,” the public body outlined further.

During the launch of the CSP, Executive Director Dr Velton Gooden underscored that the programme allows the BSJ to refocus on its commitment to “satisfying our customers and other stakeholders by ensuring that our services are value-added and are easily accessed by those who need them”. He added that the CS will be integral to send the message to MSMEs that standards are critical to their business operations, bottom line, commercial and brand success.

“Our commitment to customer satisfaction is demonstrated each time we help a client who manages a cottage industry operation navigate the often intimidating verbiage of the standards and every time that we come to a recognition of the importance of testing the production, ensuring that their equipment is properly calibrated or works painstakingly to perfect a label prior to submission,” Dr Gooden stated.

Already, over 70 entrepreneurs and businesses have benefited from the Client Services Programme since the BSJ began operationalising it.

One such firm is Isabella Family Farm, whose compliance manager, Mario Kepple, gave a testimonial during the virtual launch on Thursday. The company manufactures value-added products including breadfruit slices, sweet plantains, tostones, dasheen and yams and exports to the USA, UK and Canada.

Source: JIS

The Ministry

Welcome to the official website of the Ministry of Industry, Investment and Commerce.

The Ministry of Industry, Investment and Commerce is described as Jamaica's "Business Ministry." It's mandate is to lead the development of policies that will create growth and jobs, while achieving social inclusion and consumer protection. The Ministry, working its stakeholders is primarily responsible for business policy development, monitoring and evaluation, while giving direction and oversight to a cluster of implementing departments and agencies.

We have, therefore, placed much energy and enthusiasm into the development of this website to provide timely information on the Ministry, our agencies and programmes.

Twitter

  • (3/3) The meeting was held to further streamline the initiative which forms part of the HEART Trust’s existing trai… https://t.co/jKbVKW9Lzm Posted: 3 days 18 hours ago
  • (2/3) He said the HEART Trust will play a critical role, working with and other development partners to… https://t.co/NUjg0vgv0C Posted: 3 days 18 hours ago
  • (1/3) Senator the Hon. met with members of the , including Executive Director, Dr. Taneis… https://t.co/5D3lmlS5z6 Posted: 3 days 18 hours ago

MIIC Social

MIIC Facebook   MIIC Twitter   MIIC YouTube

4 St. Lucia Avenue, Kingston 5, Jamaica
Telephone: (876) 968-7116 
Fax: (876) 960-7422 
Email: ps_office@miic.gov.jm

Opening hours: 
Mondays - Thursdays 8:30 a.m. - 5:00 p.m.
Fridays 8:30 a.m. - 4:00 p.m.

 


The Ministry of Agriculture and Fisheries - https://www.moa.gov.jm