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ISO Quality Systems Division

The ISO Quality Systems Division (ISO QSD) falls under the Strategic Planning, Performance and Project Management, Monitoring and Evaluation Directorate, which is headed by the Director General. The Division is staffed with a Senior Director, a Director of Standards, Implementation & Quality Assurance; two Quality Assurance & Monitoring Officers and an Administrative Officer.

The ISO Ambassador works in close collaboration with the staff of the ISO QS Division and reports to the Permanent Secretary.


To improve the business environment and the quality ofthe delivery of public service in Ministries, Departments and Agencies (MDAs) through implementation of the quality standards with emphasis on the ISO 9001 Standard.

Main Functions:

1.To implement ISO 9001 Quality Management System (QMS) in the Ministry of Industry, Investment  & Commerce and its portfolio entities and to get them ISO certified.

2.To provide oversight, technical assistance and manage a pool of private ISO Lead Auditors in the implementation of ISO9001 QMS in MDAs.

3.To support the development of a pool of private ISO Implementation Technicians to support ISO implementation in MDAs.


MIIC's Quality Scope,  Policy & Objectives

Quality Scope for ISO 9001:2015 Quality Management System:  

MIIC's Quality Scope for ISO 9001:2015 QMS

Quality Policy Statement for ISO 9001:2015 Quality Management System: 

MIIC's Quality Statement for ISO 9001:2015 QMS

Qualty Objectives for ISO 9001:2015 Quality Management System: 

MIIC's Quality Objectives for ISO 9001:2015 QMS


For more infomation, please call:

Telephone: 968-7116 (Exts - 8698, 8542, 8537) or

Email Address:





The Ministry

Welcome to the official website of the Ministry of Industry, Investment and Commerce.

The Ministry of Industry, Investment and Commerce is described as Jamaica's "Business Ministry." It's mandate is to lead the development of policies that will create growth and jobs, while achieving social inclusion and consumer protection. The Ministry, working its stakeholders is primarily responsible for business policy development, monitoring and evaluation, while giving direction and oversight to a cluster of implementing departments and agencies.

We have, therefore, placed much energy and enthusiasm into the development of this website to provide timely information on the Ministry, our agencies and programmes.


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4 St. Lucia Avenue, Kingston 5, Jamaica
Telephone: (876) 968-7116 
Fax: (876) 960-7422 

Opening hours: 
Mondays - Thursdays 8:30 a.m. - 5:00 p.m.
Fridays 8:30 a.m. - 4:00 p.m.



The Ministry of Industry, Investment and Commerce -