Local Entrepreneurs Encouraged to Seize Opportunities at Outsource2Jamaica Conference

Vice President, Business Process Outsourcing and Logistics, Port Authority of Jamaica, and Outsource2Jamaica 2025 (O2J2025) Conference Chair, Gloria Henry.

Local entrepreneurs are being encouraged to participate in and engage with brokers and buyers during the Outsource2Jamaica 2025 (O2J2025) Conference, slated for the Montego Bay Convention Centre in St. James on April 10.

The annual event, to be held under the theme ‘Driving Excellence: Talent Technology and Transformation’, is expected to showcase Jamaica’s immense potential as a hub for business process outsourcing (BPO), knowledge process outsourcing (KPO) and information technology-enabled services (ITES).

Speaking during a recent Jamaica Information Service (JIS) ‘Think Tank’ at the agency’s Television Department in Kingston, Vice President for Business Process Outsourcing (BPO) and Logistics at the Port Authority of Jamaica, Gloria Henry, who is the Conference Chair, highlighted the growth opportunities available in the BPO and allied industries for both current participants and newcomers to the sector.

Ms. Henry noted the positive outcomes resulting from buyers previously engaging with industry service providers in Jamaica and subsequently deciding to establish their own centres.

“We have been able over the years to generate over half a million US dollars per year out of some of these transactions, and close to half a billion dollars in investment has been, so far, outsourced to Jamaica,” she said.

Ms. Henry acknowledged that, “there are a number of entrepreneurs who are looking at the industry, seeing the opportunities and may be a little reluctant to get in”.

Consequently, she said the conference “is an opportunity for them to engage with brokers and buyers”.

Meanwhile, Jamaica Promotions Corporation (JAMPRO) President, Shullette Cox, said the Agency, which is one of the conference’s sponsors, will support the event by connecting buyers who will meet with various companies and hold discussions.

JAMPRO will also mount a booth to facilitate questions and conversations related to doing business in the industry.

Ms. Cox added that JAMPRO will lead a digital marketing campaign from March through April, designed to increase traffic to the conference website and registration portal.

As part of the outreach programme, she said the agency will utilise its database to connect with both local and international partners to ensure that the marketing message reaches “every single person that could potentially buy services from Jamaica”.

Ms. Cox pointed out that once the companies are in Jamaica, JAMPRO will collaborate with the Global Services Association of Jamaica (GSAJ) to arrange business-to-business meetings with these entities, in anticipation of buyers doing business with them.

She further emphasised that while the Agency will facilitate the companies and bring in buyers, it is imperative that proper follow-up be undertaken.

“What we’ll be doing, and I’m sure the GSAJ, Port Authority of Jamaica and the JSEZA (Jamaica Special Economic Zone Authority) will also be doing, is working with our clients here in Jamaica to make sure that every single meeting that we’re able to secure for them at the event is followed up on, and every opportunity is capitalised and converted into contracts,” Ms. Cox stated.

Persons can participate in the Conference by registering on www.outsource2Jamaica.com or contacting the Global Services Secretariat at 876-313-4699 for additional information.

They can also send an email to secretary@gsaj.org or admin@gsaj.org.

Source: JIS

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