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The Jamaica Customs Agency (JCA) has simplified the scrap metal export process by utilising its single window electronic system. Chief information officer and project manager for the Jamaica Single Window for Trade (JSWIFT) Project Andre Williams said, “Exporters would previously have to fill out a physical form, take it down to the Trade Board Limited (TBL), have that approved and then of course take that physical form to Customs.” He explained that most of those steps can be completed online within the single window using one application. “It is routed to Customs and verification is done...