Skip to content
MIIC Logo
Jamaican Flag

MICAF launches MSME Digitization Plan 2019-2020 in partnership with the OAS and KOLAU

Author Avatar

MIIC Author

|
September 11, 2019

Digitization and Training
The path to business success does not stop at digitization – it goes on with ongoing support both on-need basis and with recurring YouTube Live events aimed at providing in-depth training.

Welcome to Jamaica’s first MSME Digitization Plan built for you, built with your business in mind.

https://www.kolau.com/jamaica

Recent News

See all news
Minister of state in the Ministry of Industry, Investment and Commerce Delano Seiveright (second right) gather with officials of the Alliance Craft Traders and Producers Association of Jamaica (from left) Claire Pink-Bruce, treasurer; Sandra Edram, assistant treasurer; Devon Mitchell, president; Lenna Cunningham, advisor; and Keisha Eccleston, secretary.

Posted 2 hours ago

Craft talks

MINISTER of state in the Ministry of Industry, Investment and Commerce Delano Seiveright has initiated talks with the Alliance Craft Traders and Producers Association of Jamaica, the island’s largest organisation representing craft vendors and art...

From left: Acting Vice-President at JAMPRO, Gail Barrett; Kingston Free Zone Director, Demoy Kerr; Minister of State in the Ministry of Industry, Investment and Commerce, Delano Seiveright; Vice-President of BPO and Logistics at the Port Authority of Jamaica (PAJ), Gloria Henry; Senior Vice-President of Finance at the PAJ, Elva Williams Richards; Assistant Vice-President of Communications at the PAJ, Kimberley Stiff; and Assistant Vice-President at the Kingston Free Zone, Glenice Leachman, cut the ribbon to officially open a facility at the Portmore Informatics Park.

Posted on 06/03/2026

AI to reshape, not displace BPO workforce

Minister of State in the Ministry of Industry, Investment and Commerce Delano Seiveright believes artificial intelligence (AI) will reshape Jamaica’s business process outsourcing (BPO) sector, but not displace the human workforce that underpins it...

Minister of state in the Ministry of Industry, Investment and Commerce Delano Seiveright alongside Kimberley Stiff, assistant vice-president of marketing communications at the Port Authority of Jamaica, during the official launch of the Portmore Incubator and Linkages Forum at the Portmore Informatics Park, on Wednesday.

Posted on 06/03/2026

AI to reshape, not replace, Jamaica’s global services sector — Seiveright

Minister of state in the Ministry of Industry, Investment and Commerce Delano Seiveright, has sought to calm growing public anxiety about artificial intelligence (AI) and its potential impact on Jamaica’s global services and business process outso...

Agencies

Anti-Dumping and Subsidies CommissionBureau of Standards JamaicaCannabis Licensing AuthorityCompanies Office of JamaicaConsumer Affairs CommissionDepartment of Co-operatives and Friendly SocietiesFair Trading CommissionFood Storage & Prevention of Infestation DivisionHazardous Substances Regulatory AuthorityJamaica Business Development CorporationJamaica Intellectual Property OfficeJamaica International Financial Services AuthorityJamaica National Agency for AccreditationJamaica Promotions CorporationJamaica Special Economic Zone AuthorityJamaica Trade Board LimitedNational Certification Body of JamaicaNational Compliance and Regulatory AuthorityNational Export-Import Bank of JamaicaOffice of the Government TrusteeOffice of the Supervisor of Insolvency

Useful Links

MSME Business Roadshow Craft and Coffee Government of Jamaica Export Jamaica Jamaica Business Gateway Jamaica Single Window for Trade Jamaica Trade Information Portal Export Academy Access to Information

Contact Us

Ministry of Industry Investment & Commerce

4 St. Lucia Avenue, Kingston 5, Jamaica

Tel: (876) 619-8038

For general enquiries, requests for information, or assistance with ministry services, policies or programmes, contact: information@miic.gov.jm

For assistance with issues related to our online platforms & services, phone lines or digital resources, contact: customerservice@miic.gov.jm

Opening hours

Mon-Thurs: 8:30 AM - 5:00 PM

Fri: 8:30 AM - 4:00 PM

Chevron Up
Privacy Policy

Copyright © 2026 Ministry of Industry, Investment and Commerce. All rights reserved

We're in the process of upgrading our website to improve your experience. During this period, some features may be temporarily unavailable. Thank you for your patience and support.