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December 2020
 

04 December 2020

Regional Officer at the Consumer Affairs Commission, Richard Rowe.

Consumers Must Demand Receipts – CAC

Above Body

 04 Dec 2020    communications   
The Consumer Affairs Commission (CAC) is advising consumers to be vigilant about getting a receipt when they are making transactions. Speaking at a virtual event, ‘Jamaica Consumer Talks’, on Wednesday, December 2, Regional Officer at the CAC, Richard Rowe, encouraged consumers to desist from leaving business places with a product or item without securing adequate evidence of the purchase. “Too many consumers are purchasing items without a receipt and there are also receipts that don’t tell you anything. The vendor has a duty to give consumers a proper receipt,” he said. Mr. Rowe added that...


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Regional Officer at the Consumer Affairs Commission, Richard Rowe.

Consumers Encouraged To Use Proper Channels To Seek Redress

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 04 Dec 2020    communications   
Consumers are being encouraged to use the proper channels to seek redress for issues they have with products purchased. Speaking at a virtual event, ‘Jamaican Consumer Talks’, Consumer Affairs Commission (CAC) Regional Officer, Richard Rowe, noted that the process of redress has the three ‘Rs’ – repair, replace or refund. “The first option for the vendor is to repair the item. During that period, you are entitled to a loaner item. It applies to just about anything that has a warranty on it, including a car, refrigerator or a phone. If the repair doesn’t work, then you should expect it to be...


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JSWIFT Project Manager and Chief Information Officer at the Jamaica Customs Agency, Andre Williams. ​

JSWIFT Exceeding Turnaround Time For Processing Trade Documents

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 04 Dec 2020    communications   
The Jamaica Single Window for Trade (JSWIFT) has been doing same day processing for approximately 50 to 70 per cent of documents submitted daily, thereby exceeding expectations of the online portal. Speaking in an interview with JIS News, JSWIFT Project Manager and Chief Information Officer (CIO) at Jamaica Customs Agency (JCA), André Williams said that the Trade Board Limited (TBL), which is the first agency to implement the single window, has significantly cut its processing time since beginning the pilot programme in June 2020. “The previous service level agreement with TBL indicates a...


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Minister of State in the Ministry of Industry, Investment and Commerce, the Dr. the Hon. Norman Dunn speaking at a Jamaica Information Service Think Tank session on October 30.

Over 8,000 Permits Approved Through JSWIFT Since June

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 04 Dec 2020    communications   
Over 8000 import and export permits have been approved by the Trade Board Limited, through the Jamaica Single Window for Trade (JSWIFT) portal, since June 2020. JSWIFT is a single electronic platform providing fully automated access to all cross-border regulatory agencies, enabling traders and their representatives to transact all businesses online. The one-stop-shop allows importers and exporters to apply for licenses, permits, certificates, and any other international trade-related documents through a single portal. Speaking at a Jamaica Information Service Think Tank session on October 30...


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The Ministry

Welcome to the official website of the Ministry of Industry, Investment and Commerce.

The Ministry of Industry, Investment and Commerce is described as Jamaica's "Business Ministry." It's mandate is to lead the development of policies that will create growth and jobs, while achieving social inclusion and consumer protection. The Ministry, working its stakeholders is primarily responsible for business policy development, monitoring and evaluation, while giving direction and oversight to a cluster of implementing departments and agencies.

We have, therefore, placed much energy and enthusiasm into the development of this website to provide timely information on the Ministry, our agencies and programmes.

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4 St. Lucia Avenue, Kingston 5, Jamaica
Telephone: (876) 968-7116 
Fax: (876) 960-7422 
Email: ps_office@miic.gov.jm

Opening hours: 
Mondays - Thursdays 8:30 a.m. - 5:00 p.m.
Fridays 8:30 a.m. - 4:00 p.m.

 


 

The Ministry of Industry, Investment and Commerce - https://www.miic.gov.jm